Terms and Conditions

Last Updated: November 2025

1. Definitions 1.1 “Contractor” shall mean Safety First Test and Tag, its successors and assigns or any person acting on behalf of and with the authority of Safety First Test and Tag. 1.2 “Client” shall mean the Client (or any person acting on behalf of and with the authority of the Client) as described on any quotation, work authorisation or other form as provided by the Contractor to the Client. 1.3 “Services” shall mean all Services supplied by the Contractor to the Client and includes any advice or recommendations (and where the context so permits shall include any supply of Goods). 1.4 “Price” shall mean the price payable for the Services as agreed between the Contractor and the Client in accordance with clause 4 of this contract.

2. Acceptance 2.1 Any instructions received by the Contractor from the Client for the supply of Services and/or the Client’s acceptance of Services supplied by the Contractor shall constitute acceptance of the terms and conditions contained herein. 2.2 Where more than one Client has entered into this agreement, the Clients shall be jointly and severally liable for all payments of the Price.

3. Services and Compliance 3.1 The Contractor shall perform all electrical testing and tagging, fire equipment inspection, and associated services in accordance with the relevant Australian Standards (including but not limited to AS/NZS 3760 and AS 1851). 3.2 While the Contractor uses reasonable care and skill, the Contractor shall not be liable for any failure of equipment during testing where such failure is a result of the equipment being faulty, aged, or non-compliant prior to testing. The Client acknowledges that the testing process (e.g., RCD injection testing) inherently stresses equipment to ensure safety compliance.

4. Price and Payment 4.1 At the Contractor’s sole discretion, the Price shall be either: (a) as indicated on invoices provided by the Contractor to the Client in respect of Services supplied; or (b) the Contractor’s quoted Price (subject to clause 4.2) which shall be binding upon the Contractor provided that the Client shall accept the Contractor’s quotation in writing within thirty (30) days. 4.2 The Contractor reserves the right to change the Price in the event of a variation to the Contractor’s quotation. Any variation from the plan of scheduled works or specifications (including, but not limited to, additional works required due to hidden or unidentifiable difficulties such as hard-to-access equipment, or safety hazards) will be charged for on the basis of the Contractor’s quotation and will be shown as variations on the invoice. 4.3 Time for payment for the Services shall be of the essence and will be stated on the invoice or any other forms. If no time is stated, then payment shall be due seven (7) days following the date of the invoice. 4.4 Payment will be made by cash, cheque, bank cheque, direct credit, or by any other method as agreed to between the Client and the Contractor.

5. Access and Site Safety 5.1 The Client shall ensure that the Contractor has clear and safe access to the work site at all times to enable them to undertake the Services. The Contractor shall not be liable for any loss or damage to the site (including, without limitation, damage to pathways, driveways and concreted or paved or grassed areas) unless due to the negligence of the Contractor. 5.2 The Client must inform the Contractor of any potential hazards or safety protocols required on site prior to the commencement of works.

6. Cancellation 6.1 The Client must provide at least 24 hours’ notice for any cancellation of scheduled works. 6.2 If the Client cancels the delivery of Services with less than 24 hours’ notice, the Client shall be liable for any loss incurred by the Contractor (including, but not limited to, any loss of profits) up to a maximum of the full Call-Out Fee.

7. Title 7.1 The Contractor and the Client agree that ownership of any Goods (such as new fire extinguishers, power boards, or replacement plugs) shall not pass until: (a) the Client has paid the Contractor all amounts owing for the particular Goods; and (b) the Client has met all other obligations due by the Client to the Contractor in respect of all contracts between the Contractor and the Client.

8. Liability and Warranty 8.1 The Contractor warrants that its Services are provided with due care and skill. 8.2 To the extent permitted by law, the Contractor’s liability for any claim relating to the Services is limited to the re-supply of the Services or the cost of having the Services re-supplied. 8.3 The Client acknowledges that the Contractor is not responsible for the ongoing safety of an appliance after the test date, as damage can occur at any time post-inspection.

9. Privacy Act 1988 9.1 The Client agrees for the Contractor to obtain from a credit reporting agency a credit report containing personal credit information about the Client in relation to credit provided by the Contractor. 9.2 The Client agrees that the Contractor may exchange information about the Client with those credit providers either named as trade referees by the Client or named in a consumer credit report issued by a credit reporting agency.

10. General 10.1 If any provision of these terms and conditions shall be invalid, void, illegal or unenforceable the validity, existence, legality and enforceability of the remaining provisions shall not be affected, prejudiced or impaired. 10.2 These terms and conditions and any contract to which they apply shall be governed by the laws of Victoria and are subject to the jurisdiction of the courts of Victoria. 10.3 The Contractor shall be under no liability whatsoever to the Client for any indirect and/or consequential loss and/or expense (including loss of profit) suffered by the Client arising out of a breach by the Contractor of these terms and conditions.

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💡 Key Improvements in this Version:

1. Damage Waiver (Clause 3.2): Protects you if an old appliance blows up while you are testing it (common with RCDs).

2. Cancellation Policy (Clause 6): Gives you the right to charge a fee if they cancel last minute.

3. Payment Terms (Clause 4.3): Clearly states payment is due in 7 days (or whatever you prefer).

4. Jurisdiction (Clause 10.2): Specifically names Victoria, ensuring local laws apply.